SHIPPING
NSW/QLD/ACT/VIC
- Orders < $99.99 = $10 for Standard Shipping and $15 for Express
- Orders > $100 = Free Standard Shipping and $10 for Express
- Bulky Items (Surfboards, Catch Surf, & Travel Board Bags) = $45
- Shipping Protection = $65
WA/NT/SA/TAS
- Orders < $99.99 = $10 for Standard Shipping and $15 for Express
- Orders > $100 = Free Standard Shipping and $10 for Express
- Bulky Items (Surfboards, Catch Surf, & Travel Board Bags) = $90
- Shipping Protection = $110
Surfboard Shipping Protection
Add $20 Shipping Protection for new surfboards.
This covers loss, theft, or damage during transit—giving you total peace of mind when buying boards online.
Click & Collect
Free collection available from Onboard Mona Vale and Byron Bay.
If your item is at the other store, we’ll transfer it weekly at no extra cost and contact you with an ETA.
Bulky Items Estimated Delivery (Surfboards, Catch Surf, & Travel Board Bags)
| Destination | Estimated Delivery Time |
|---|---|
| NSW / QLD / ACT / VIC | 2–8 business days |
| WA / NT / SA / TAS | 6–14 business days |
Note: Estimated delivery times may vary and can be extended during busy periods.
Order & Delivery Info
- All orders ship from Mona Vale, NSW.
- We aim to dispatch within 3 business days.
- Deliveries cannot be sent to PO Boxes.
- You may use a work address for delivery.
Order changes:
Once an order is placed, it cannot be modified (size, colour, items, delivery address, or payment method).
Returns:
If your order has already shipped, items must be returned to receive a refund (shipping costs are not refunded). See our full Terms & Conditions for details.